Privacy Policy

Privacy Policy

Thank you for using My Car Trip. This Privacy Policy describes how we collect, use, and share information when you use our mobile application (“My Car Trip”), a trip management system where users can post cab booking requests, and drivers and travel agents can respond.

1. Information We Collect

a. User Types

We collect information from:

  • Customers who post cab booking requirements

  • Drivers who respond to bookings

  • Travel Agents who manage bookings

b. Information Collected

We may collect:

  • Name, phone number, and email address

  • Location (for pickup/drop)

  • Booking details (time, destination, preferences)

  • Login credentials (email/mobile-based authentication)

  • Device information and IP address (for analytics and security)

2. How We Use Your Information

We use the collected data to:

  • Facilitate cab booking and matching

  • Notify drivers/travel agents of new requests

  • Enable communication between users

  • Improve app performance and user experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Drivers/agents to fulfill customer requests

  • Service providers for analytics, cloud hosting, and crash reporting

  • Authorities if required by law

4. Data Retention

We retain your data as long as your account is active or as needed to provide services and comply with legal requirements.

5. Security

We implement industry-standard security practices to protect your data. However, no system is 100% secure.

6. Your Rights

You may:

  • Access, update, or delete your personal data

  • Withdraw consent for optional data use

  • Contact us with any privacy-related concerns

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.


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